20 Top tips to writing effective surveys
Online surveys are a powerful market research, marketing and educating tool. Learn twenty important tips to ensure your surveys are effective.

Author: Martin Day

Why Passenger Surveys are a Transport Operators Best Friend
Online surveys can gather valuable feedback, promote initiatives and educate customer on issues that are not black or white.

Author: Martin Day

Have you fixed the broken window?
Addressing employees concerns sooner heads off bigger problems later. Left alone it doesn't take long for a building with a single broken window to rapidly become a building with many broken windows. Fixing problems when they are small will prevent t

Author: Martin Day

Why Employee Satisfaction Surveys and Employee Exit Surveys make good sense
An employers' most valuable asset is their employees. Learn how surveys can improve employer/employee communication and how potential problems can be nipped in the bud.

Author: Martin Day

6 Steps To Effective Management During Change
Take the pain out of gain and decrease the upheaval surrounding change by following six commonsense steps to effective management.

Author: Karin Syren

10 Leadership Qualities + 1
Great leaders understand being a leader is more than a title. The qualities listed are just the beginning of developing a great leadership character.

Author: Karin Syren

2 Steps for Increasing Company Profits or Performing Business Turnarounds.
Two step approach to use in business improvement and business turnaround situations. Eliminate reports, habits, products, duplicate input, and processes that waste time and money. These drain labor, money and energy from the business.

Author: Byron M. Lund

10 Customer Service Quality Statements to Measure up Against
Customer service is a fundamental quality that every business must have. The higher the standard, the higher the return on the investments you make. But just how do you measure your performance, in an easy-to-use way? It's really quite simple...

Author: Martin Haworth

Online Auctions: New Way of Shopping
Online auctions operate on the same principles as the real auctions, but they have the mass appeal, which reaches out to the ordinary Internet users. They are an easy and fun way to buy a product of your choice.

Author: Tomas York

Managing People Forget The Sandwich Technique
If you are unhappy with some aspect of an employee's performance then you need to tell them so. The skill is in doing it in a way that's effective and doesn't lower the morale of the individual.

Author: Alan Fairweather

10 Cardinal Rules for Business Growth
There are 10 simple rules to follow to grow your business! Take a minute to understand these fundamental rules and success is within your reach!

Author: Mark Smock

Author: Karri Flatla

Finding the Right Virtual Assistant for Your Small Business
Do you know what to look for in a Virtual Assistant (VA)? Asking the right questions can make all the difference. Articles abound advising the business community how to properly "screen" when looking for a Virtual Assistant (VA).

Author: Karri Flatla

Change May Be Your Ace in the Hole
Whether external or internal, change always presents the small business entrepreneur with an opportunity for improvement.

Author: Karri Flatla

The 3 Secrets of Team Motivation
This article reveals the three secrets of team motivation. Find out how to build a highly motivated team who don't take time off work, don't keep looking for other jobs and make a positive contribution to your business.

Author: Alan Fairweather

How best to stand out in the crowd
Promotional products and quick printing are made for each other. For obvious reasons, printing has been the primary source of promoting, marketing and advertisement even way back then.

Author: Florie Lyn Masarate

Build Your Business Through Strategic Networking
Networking – it’s the latest business trend. Or is it? Actually, business owners have always engaged in the art and science of networking.

Author: Susan Young

Leading Yourself and Others - It All Begins With You
Leaders come in all stripes and shades. They represent broad varieties of personalities and styles and characteristics. You find them in all kinds of organizations and in most levels of an organization.

Author: Susan Young

The Compliance Officer's Killer Application
How by using online surveys the Compliance Officer can win the internal Compliance Awareness battle to disseminate information throughout the organisation and at the same time record that the directives have been received and fully understood.

Author: Martin Day

Ten Ways To Handle a Client Complaint
Dealing with complaints is often challenging. It is very natural to try to justify what was done. Here are 10 tips to help you.

Author: Alvah Parker